For Dental Practices & DSOs

Your Patients Are Talking.
Make Sure You're Responding.

77% of patients use reviews to find a new dentist. Practices that respond to every review get 35% more new patients. ReplyWell handles it — professionally, warmly, and HIPAA-aware.

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77%
of patients use reviews to choose a new dentist
34%
of all Google reviews are for healthcare providers
35%
more new patients for practices that respond consistently

HIPAA-Aware Responses, Every Time

ReplyWell never references specific treatments, diagnoses, or patient details in a public response. Every reply is warm, professional, and safe to post.

Patient Review
AK
Amanda K.
★★★★★

"Best cleaning I've ever had. The hygienist was so thorough and gentle — explained everything she was doing. Dr. Chen was warm and didn't make me feel rushed. I actually look forward to coming back!"

ReplyWell Response
AI
Bright Smiles Dental
Professional, warm response

"Amanda, thank you so much for this kind review! Our team truly cares about making every visit as comfortable and educational as possible. We're so glad Dr. Chen and our hygienist made you feel at ease — and we look forward to seeing you at your next visit!"

Patient Review
BR
Brian R.
★★☆☆☆

"Waited 40 minutes past my appointment time in the waiting room. No one apologized or updated me on the delay. The actual care was fine but the wait was unacceptable."

ReplyWell Response
AI
Bright Smiles Dental
Accountable, professional

"Brian, we sincerely apologize for the wait and the lack of communication — that is not the standard we hold ourselves to. We appreciate you bringing this to our attention and are reviewing our scheduling process. We'd love the opportunity to do better for you. Please feel free to reach out to our front desk directly."

Patient Review
SP
Susan P.
★★★☆☆

"The dental work was good but I was surprised by a bill I received afterward. I wasn't told upfront what my insurance would or wouldn't cover. Could be better communication about costs before treatment."

ReplyWell Response
AI
Bright Smiles Dental
Transparent, inviting resolution

"Susan, thank you for sharing this — clear communication about costs is something we genuinely care about and want to improve. We're sorry this wasn't handled to your satisfaction. Please contact our billing coordinator directly and we'll make sure everything is reviewed and explained thoroughly."

Try It With a Real Review

Paste a review from your practice's Google profile and see what ReplyWell generates.

★ ★ ★ ★ ★

Simple, Transparent Pricing

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Monthly Annual 2 months free

Free

$0/mo
  • ✓ 10 AI responses/month
  • ✓ 1 location
  • ✓ Basic brand voice
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Solo

$19$15/mo
  • ✓ 50 AI responses/month
  • ✓ 1 location
  • ✓ Custom brand voice
Choose Solo
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Pro

$49$39/mo
  • ✓ Unlimited responses
  • ✓ 5 locations
  • ✓ Auto-approve
  • ✓ Analytics
Choose Pro

Agency

$149$119/mo
  • ✓ Unlimited responses
  • ✓ 25 locations
  • ✓ White-label
  • ✓ API access
Choose Agency

All plans include a 14-day free trial. View full plan details

Questions from Dental Practice Owners

ReplyWell is designed with healthcare sensitivity in mind. Generated responses never reference specific treatments, diagnoses, medications, or any PHI (Protected Health Information) in public-facing replies. You always review before posting, maintaining full control. We recommend consulting your compliance officer for your specific practice requirements.
Yes. The Pro plan supports up to 5 locations and the Agency plan supports up to 25. Each location can have its own brand voice and doctor name configured separately. Ideal for group practices and DSOs managing multiple Google Business profiles.
That's our core focus. During setup you describe your practice's tone — warm family practice, upscale cosmetic dental, pediatric-friendly, etc. — and optionally provide a few of your own past responses. ReplyWell learns your voice and applies it consistently. Patients often can't tell it's AI.
Two ways: First, patients searching for a dentist read your responses as much as the reviews themselves — a thoughtful reply to a negative review often wins more trust than a 5-star review with no response. Second, Google's local ranking algorithm rewards practices that engage with reviews, improving your visibility in local search results.

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